Silver Jewelry Shopping FAQs – Pure Silver Jewels
What is 925 sterling silver?
925 sterling silver means the jewelry contains 92.5% pure silver, mixed with other metals for strength and durability. All our jewelry is crafted using high-quality 925 sterling silver.
Is your silver jewelry pure and authentic?
Yes. All products at Pure Silver Jewels are made from genuine 925 sterling silver. We focus on quality craftsmanship, premium finishing, and long-lasting wear.
Do you sell pure silver jewelry in Pakistan?
Yes, we proudly offer premium sterling silver jewelry across Pakistan, delivered safely to your doorstep.
Can I order on WhatsApp?
Absolutely. Many of our customers prefer WhatsApp for trust and convenience.
You can order directly on WhatsApp, ask questions, request real product pictures, and confirm details before placing your order.
Can I exchange for a different size?
Yes, you can exchange your jewelry for a different size if the item is unused and in its original condition. Please contact us within 2 days of receiving your order to arrange the exchange.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available in Pakistan on selected products and locations. Our team will guide you during order confirmation.
Do you provide customized silver jewelry?
Yes. We specialize in custom silver jewelry, including:
Name jewelry
Personalized designs
CAD/CAM custom pieces
You can share your idea or reference image on WhatsApp.
How long does delivery take?
Delivery usually takes 3–5 working days within Pakistan. Customized jewelry may take a little longer depending on design and craftsmanship.
How do I take care of silver jewelry?
To keep your silver jewelry shining:
Avoid contact with water, perfume, and chemicals
Store in a dry, soft pouch
Clean gently with a soft cloth
Proper care helps maintain the beauty of sterling silver.
Can silver jewelry tarnish?
Yes, sterling silver may tarnish over time due to air and moisture exposure. This is natural and can be easily cleaned with proper silver care.
Is your jewelry suitable for sensitive skin?
Yes. Our sterling silver jewelry is skin-friendly and nickel-safe, suitable for sensitive skin when cared for properly.
Can I gift silver jewelry?
Definitely. Silver jewelry makes a timeless and elegant gift for birthdays, weddings, anniversaries, and special occasions.
How can I contact customer support?
You can contact us easily via:
WhatsApp
Website contact form
Our team is always happy to assist you.